Privacy Policy


nephius CRM

nephius CRM is a SaaS and a Mirasis Bilgi Sistemleri Ltd. brand. Customers who uses nephius CRM are able to run it in their call center/ contact center. All the information is gathered from various sources like social media, voice, sms, email, etc and displayed on the nephuis CRM.  

Exact Task

Nephius CRM is connected to Facebook API in order retrieve the leads created through our customer’s ads on Facebook and transfers the given information to customers database.

Our Customer Information

Mirasis Bilgi Sistemleri Ltd. is keen on data security. We assure you that all our customer information is held confidential. All the customer information collected such as name, email address, phone number, mailing address or any other information related to third party integrations is collected for the sole purpose of providing best services to our customers. Collected information is only recorded to our customer database, not recorded on nephius CRM.

Our Customer Lead Information

All data with relation to leads generated by our customers or any other information collected automatically by our customers is held in strict confidence. We never reach out to them nor do we share customer lead information to any third party.

Our Integration Partner Information

nephius CRM has ever increasing integrations with third party softwares and services. We promise high data security on all the information shared by our integration partners. We collect information for integration purposes.

App's use of information received, and App's transfer of information to any other app, from Facebook APIs will adhere to Facebook’s Limited Use Requirements.

Facebook Apps Sync

This privacy policy describes the ways in which nephius CRM collects and uses the information you provide in your Facebook Apps account via the nephius CRM "Facebook Apps Sync " integration. Additionally, it also describes the options made available to you regarding the same and the ways in which to access and update this information.

Collection and Use

We collect the following information from your Facebook Apps account:

Contacts' names
Contacts' email
Contacts' telephones


We add/import the chosen personal information to your nephius CRM account from your Facebook Apps account:

Contacts' names
Contacts' email
Contacts' telephones

 

We normally use this information to

Populate your Facebook Apps data in your nephius CRM contact management tool.

 

We will only use this information for the specific reason for which you wanted to provide it to us.

 

Disclosure to Third Parties

We do not share or sell your personal information to third parties. We disclose information only in the following cases:

as required by law, such as to comply with a subpoena or a similar legal process
when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, to investigate fraud, or to respond to a government request
if we are involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice through our app of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information
to any other third party with your prior consent to do so.

 

Security

The security of your Facebook Apps personal information is important to us. We take commercially reasonable measures and follow generally accepted standards to protect the information you provide us, both during transmission and once we receive it. For example, the information you provide is transmitted via encryption using technologies such as secure socket layer technology (SSL).

No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

 

Deleting Your Information

If you wish to close your account or request that we no longer use your Facebook App information you can either uninstall the Facebook App in the "Integrations" sections of our application, or if you want to delete all customer data that was imported to nephius CRM simply delete your account in coordination with our support department.

 

Privacy Statement Updates

We may update this privacy statement to reflect changes to our business or this app as it pertains to the information collected from you and our use of it. If the change impacts how we use or handle information collected from you, we will email you and/or your company’s Facebook administrator, or post a notice where you first access this app prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. App’s use of information received from Facebook APIs will adhere to Facebook Use Requirements.